Meaning:
The origin of the word “communication” is “communicare” or “communis” which means “to impart”, “to participate”, “to share” or “to make common.”
The sense of sharing is inherent in the origin and meaning of “communication.”
Definition:
ADVANTAGES
The origin of the word “communication” is “communicare” or “communis” which means “to impart”, “to participate”, “to share” or “to make common.”
The sense of sharing is inherent in the origin and meaning of “communication.”
Definition:
Merriam Webster Dictionary: A process by which
information is exchanged between individuals through a common system of
symbols, signs, or behavior.
www.businessdictionary.com: Two-way process of
reaching mutual understanding, in which participants not only exchange
(encode-decode) information, news, ideas and feelings but also create and share
meaning. In general, communication is a means of connecting people or places.
In business, it is a key function of management--an organization cannot operate
without communication between levels, departments and employees.
Types of communication based on the communication
channels used are:
Verbal Communication
Nonverbal Communication
Types of Communication Based on Purpose and Style
Formal Communication
Informal Communication
Verbal communication refers to the form of communication in
which message is transmitted verbally; communication is done by word of mouth
and a piece of writing.
Verbal Communication is further divided into:
Oral Communication
Written Communication
Nonverbal communication is the sending or receiving of
wordless messages. We can say that communication other than oral and written,
such as body language; gesture, posture, and facial
expressions, is called nonverbal communication. Nonverbal
communication is all about the wordless
messages (body language/paralanguage) of speaker.
In formal communication, certain rules, conventions and principles
are followed while communicating message. Formal communication occurs
in formal and official style. Usually professional settings, corporate
meetings, conferences undergoes in formal pattern.
In formal communication, use of slang is avoided and
correct pronunciation is required.
Informal communication is one where there is nothing
official. It’s just a casual talk. It can be known as Grapevine communication.
There is no specific channel of informal communication because there
is Social media, Whatsapp, SMS which are all vehicles of informal communication
which can be used by people.
DIFFERENCE BETWEEN GENERAL AND TECHNICAL COMMUNICATION
GENERAL COMMUNICATION
• Contains
a general message
• Informal
in style and approach
• No
set pattern of communication
• Mostly
oral
• Not always for a specific audience
• Does
not involve the use of technical vocabulary or graphics etc
TECHNICAL COMMUNICATION
• Contains
a technical message
• Mostly
formal
• Follows
a set pattern
• Both
oral and written
• Always
for a specific audience
• Frequently
involves jargon , graphics etc
DIFF. BETWEEN ORAL AND WRITTEN
ORAL COMMUNICATION
• Exchange
of ideas, information and message through spoken words is Oral Communication.
• Transmission
of message is speedy.
• No
record.
• Immediate
feedback can be given.
• Probability
of misunderstanding is very high.
• It
is not reliable.
• Flexible.
• Distortion
is possible.
WRITTEN COMMUNICATION
• Interchange
of message, opinions and information in written or printed form is Written
Communication.
• Transmission
of message is slow.
• Proper
records.
• Feedback
takes time.
• Probability
of misunderstanding is quite less.
• It
is reliable.
• Inflexible.
• Distortion
is not possible.
ADVANTAGES AND DISADVANTAGES OF ORAL COMM.
ADVANTAGES
• Less
expensive
• Saves
time
• Immediate feedback
• Personal
contact
• Useful
in difficult situations
• Co-operative
spirit
• Useful
in secret matters
• Persuasive
DISADVANTAGES
• No
legality
• Lack
of accountability
• Distortion
of words
• Greater
scope for errors
• Easily
forgotten
• Not
useful for long distance
• Inaccuracy
and limited use
• Sometimes
creates misunderstanding.
ADVANTAGES AND DISADVANTAGES OF WRITTEN COMM.
• It
has legal validity.
• It
creates permanent record of evidence.
• More
precise, accurate and clear.
• More
accountable.
• Suitable
for long messages.
• Less
possibility of distortion.
• Needs
skills.
DISADVANTAGES
• Expensive
• Lack
of flexibility.
• Useless
for illiterate people.
• Takes
times.
• Late
feedback.
• Immediate
correction is not possible.
• Lacks
personal touch.
(Content taken from web sources)